%20-%20Blue.png?width=150&height=89&name=Zelis%20Primary%20Logo%20(Web)%20-%20Blue.png "Zelis")
Payer Research
Five Trends Shaping Healthcare’s Next Era
What’s driving change — and what’s slowing progress
Healthcare stakeholders are optimistic about the future, but modernization is unfolding unevenly. Employers and members expect rapid change, while payers are navigating the operational realities of delivering it.
This research report explores the five trends shaping healthcare for 2026 and beyond — and where gaps between ambition and execution are creating both risk and opportunity.
In this report, you’ll learn:
-
Where expectations are aligned — and where they diverge
-
Why technology, virtual care and transparency are driving change
-
How member expectations are rising in care and financial experiences
-
Where progress is slower than expected
-
What it takes to move from early momentum to sustained impact