New Whitepaper

Enhancing Member Engagement for Better Quality and Satisfaction

Learn how to craft a member engagement strategy that speaks to all members and helps you achieve five-star quality to save on total cost of care.
Enhancing Member Engagement

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In this whitepaper, you'll learn how to:

  • Navigate timely quality measures and regulations
  • Improve member engagement and satisfaction with omni-channel approaches
  • Empower your members to shop around for care to save on costs

One of the key takeaways

“It is critical for payers as part of the changing member engagement landscape to help people understand the choices they make impact not just their overall health, but also the quality of care and cost associated with it.”

– Kristin Gasteazoro, SVP, SmartShopper Sales, Client Performance, Zelis