Zelis Vice President of Product, Claims Editing Bonnie Coburn sat down with Kelly Romsdahl, Zelis Director of Content, to discuss the ways in which content development and maintenance build stronger relationships within a claims review and payment workflow and promote more harmony across healthcare payments.

Based on a survey of 214 healthcare payer executives, the Payment Harmonization Index was designed to establish the current state of engagement with members, identify gaps throughout the member experience, and explore the interdependence among payers, providers, and members.

This report is the second of five, highlighting findings from payment accuracy executives and offering an outline for the next wave of payment integrity and cost containment between payers and providers. Take the complimentary assessment specifically designed to evaluate where your organization is on the journey to payment integrity and see where you stand for 2024 planning.