New eBook: Seven Strategies to Boost Star Ratings

Star and CAHPs ratings are a direct reflection of how members are getting their care and how satisfied they are with their health plan, and CMS raised the bar this year. And not without good reason: these ratings are a member’s voice amid the chaotic world of healthcare. This year, CMS is giving health plans and their networks a wake-up call. Sign up to learn more in our new eBook.

Sign up to receive the eBook when it releases

One key takeaway

“Only 31 contracts for Medicare Advantage and the Part D Drug Plan earned the coveted 5 stars, falling from 51 in 2023. That marks the second year in a row that star ratings declined. The average star rating is now the lowest since 2017 at 4.04”

– 2024 Star Ratings