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Payer Research

Where AI Is Already Scaling Operations

71% of Payers Use AI — See How It’s Reducing Costs and Improving Claims

Healthcare AI is evolving from a future-state idea into something more immediate. Today, payers are already using AI, with most expecting measurable operational gains in the next two years.

Inside the report, you’ll get a clearer view of where payers are placing their bets, what’s creating momentum and which hurdles — from trust to ROI — still need to be addressed. 

AI in Healthcare Cover

What you’ll learn: 

  • Where AI is gaining the most traction across operations  

  • Which use cases are delivering measurable results 

  • How expectations shape payer AI strategy  

  • Which barriers matter most to adoption and scale 

  • How payers are moving from early experimentation to broader impact